Setup and account details
| Criterion | XOTT | Hello Sky TV |
|---|---|---|
| Website | xott.app | hellosky.tv |
| Public source | The XOTT hostname returned a public XOTT site on the review date. | This hostname was supplied as Hello Sky TV. The current operating entity and offers could not be verified from an accessible first-party page. |
| What to test | Find the installation path for the exact model before buying a term. Check whether the player appears in the device's regional store. | Ask for the exact app publisher, television model support and a written order summary. Check the public support route before sending payment. |
| Trade question | Request a way to identify which staff account authorized a customer change if a panel is available. | Ask which legal entity controls activation and customer recovery and how responsibility is documented. |
How to complete this worksheet
Ask each operator for the same term, currency, market and connection allowance. Use the same app and screen when both support them. Record a named programme, guide refresh and support response. Compare only the parts you can verify in both columns.
Before placing an order
Use the worksheet with the two quotes and your test results. Record the date, market and device on both sides.