Setup and account details
| Criterion | XOTT | Crystal IPTV |
|---|---|---|
| Website | xott.app | crystaliptv.app |
| Public source | The XOTT hostname returned a public XOTT site on the review date. | The Crystal IPTV homepage presents subscriptions and reseller panel information. |
| What to test | Find the installation path for the exact model before buying a term. Check whether the player appears in the device's regional store. | After activation, test one guide refresh and reopen the app. Note whether playback works while the guide is empty. |
| Trade question | Request a way to identify which staff account authorized a customer change if a panel is available. | Request the panel's escalation path for a customer activation that completes on the panel but does not open on the player. |
How to complete this worksheet
Ask each operator for the same term, currency, market and connection allowance. Use the same app and screen when both support them. Record a named programme, guide refresh and support response. Compare only the parts you can verify in both columns.
Before placing an order
Use the worksheet with the two quotes and your test results. Record the date, market and device on both sides.