Setup and account details
| Criterion | Trex IPTV | Smarters 8K IPTV |
|---|---|---|
| Website | trexiptv.app | smarter8k.app |
| Public source | The Trex site is served under /OTT/. Its viewing and trade material are listed separately. | The Smarters 8K site presents a service with app and help routes. |
| What to test | Ask for the accepted player and sign-in fields before starting the trial timer. Check a guide refresh and a second concurrent session only if allowed. | Write down the app store publisher and service invoice name as two fields. Confirm who handles a player licence versus a service login. |
| Trade question | Record a renewal deduction and an activation deduction separately. Request the written account recovery process for panel operators. | Ask whether player licensing is a separate customer charge and whether it appears in panel unit costs. |
How to complete this worksheet
Ask each operator for the same term, currency, market and connection allowance. Use the same app and screen when both support them. Record a named programme, guide refresh and support response. Compare only the parts you can verify in both columns.
Before placing an order
Use the worksheet with the two quotes and your test results. Record the date, market and device on both sides.