Setup and account details
| Criterion | Trex IPTV | 5G Live |
|---|---|---|
| Website | trexiptv.app | 5glive.app |
| Public source | The Trex site is served under /OTT/. Its viewing and trade material are listed separately. | The brief identifies 5glive.app as the brand reference. The current first-party plan was unavailable for verification. |
| What to test | Ask for the accepted player and sign-in fields before starting the trial timer. Check a guide refresh and a second concurrent session only if allowed. | Check whether the instructions assume a particular player and document the app version and order contact before testing a connection. |
| Trade question | Record a renewal deduction and an activation deduction separately. Request the written account recovery process for panel operators. | Ask for an auditable credit balance and the process to reverse a mistaken activation. |
How to complete this worksheet
Ask each operator for the same term, currency, market and connection allowance. Use the same app and screen when both support them. Record a named programme, guide refresh and support response. Compare only the parts you can verify in both columns.
Before placing an order
Use the worksheet with the two quotes and your test results. Record the date, market and device on both sides.