Setup and account details
| Criterion | Mega OTT | Crystal IPTV |
|---|---|---|
| Website | megaott.io | crystaliptv.app |
| Public source | The .io site has a Mega OTT questions and answers section under /4k/. | The Crystal IPTV homepage presents subscriptions and reseller panel information. |
| What to test | Identify the exact hostname and account route on the invoice. Check whether the support page can identify that order before moving devices. | After activation, test one guide refresh and reopen the app. Note whether playback works while the guide is empty. |
| Trade question | Ask the seller to name the operating entity that issues credit receipts and handles disputes. | Request the panel's escalation path for a customer activation that completes on the panel but does not open on the player. |
How to complete this worksheet
Ask each operator for the same term, currency, market and connection allowance. Use the same app and screen when both support them. Record a named programme, guide refresh and support response. Compare only the parts you can verify in both columns.
Before placing an order
Use the worksheet with the two quotes and your test results. Record the date, market and device on both sides.