Setup and account details
| Criterion | Mega OTT | 5G Live |
|---|---|---|
| Website | megaott.io | 5glive.app |
| Public source | The .io site has a Mega OTT questions and answers section under /4k/. | The brief identifies 5glive.app as the brand reference. The current first-party plan was unavailable for verification. |
| What to test | Identify the exact hostname and account route on the invoice. Check whether the support page can identify that order before moving devices. | Check whether the instructions assume a particular player and document the app version and order contact before testing a connection. |
| Trade question | Ask the seller to name the operating entity that issues credit receipts and handles disputes. | Ask for an auditable credit balance and the process to reverse a mistaken activation. |
How to complete this worksheet
Ask each operator for the same term, currency, market and connection allowance. Use the same app and screen when both support them. Record a named programme, guide refresh and support response. Compare only the parts you can verify in both columns.
Before placing an order
Use the worksheet with the two quotes and your test results. Record the date, market and device on both sides.