Setup and account details
| Criterion | Crystal IPTV | StarShare |
|---|---|---|
| Website | crystaliptv.app | starshare.app |
| Public source | The Crystal IPTV homepage presents subscriptions and reseller panel information. | The brief identifies starshare.app as the current StarShare reference. The prior project source identifies starshareiptv.io as a previous address. |
| What to test | After activation, test one guide refresh and reopen the app. Note whether playback works while the guide is empty. | Ask which site will handle renewals on the original receipt and whether existing player login details stay the same. |
| Trade question | Request the panel's escalation path for a customer activation that completes on the panel but does not open on the player. | Ask the operator to reconcile any balance and activation history before migrating a panel account. |
How to complete this worksheet
Ask each operator for the same term, currency, market and connection allowance. Use the same app and screen when both support them. Record a named programme, guide refresh and support response. Compare only the parts you can verify in both columns.
Before placing an order
Use the worksheet with the two quotes and your test results. Record the date, market and device on both sides.