Setup and account details
| Criterion | Crystal IPTV | Lion OTT |
|---|---|---|
| Website | crystaliptv.app | lion-ott.app |
| Public source | The Crystal IPTV homepage presents subscriptions and reseller panel information. | The Lion OTT site publishes pricing, installation and contact material on separate pages. |
| What to test | After activation, test one guide refresh and reopen the app. Note whether playback works while the guide is empty. | Use the install guide for your device family and confirm whether the listed term renews. Keep the provider contact method with your invoice. |
| Trade question | Request the panel's escalation path for a customer activation that completes on the panel but does not open on the player. | Request the public seller route and private panel onboarding details through a verified contact, then keep panel addresses out of public posts. |
How to complete this worksheet
Ask each operator for the same term, currency, market and connection allowance. Use the same app and screen when both support them. Record a named programme, guide refresh and support response. Compare only the parts you can verify in both columns.
Before placing an order
Use the worksheet with the two quotes and your test results. Record the date, market and device on both sides.