
Can Bluetooth headphones cause audio delay?
Yes. Test the same scene through the TV speakers and through the headphones. If dialogue is synchronized through the speakers and delayed through the…
Short answers to common setup, device and TV guide questions.


Yes. Test the same scene through the TV speakers and through the headphones. If dialogue is synchronized through the speakers and delayed through the…

Try an app restart and a cache-only clear first if your device offers it. Clearing app data may remove the setup you need to sign in again. Check the…

Yes, if the television's store offers the correct player and the built-in hardware handles your source formats. Check the exact model and region. A…

A VPN changes the route your connection uses and can make playback either better or worse. Start by checking whether the issue follows one feed, one…

A late programme can belong to a different calendar date in another time zone. Compare the exact start time and offset before changing your player.

First reproduce the symptom on one programme and keep a working control. Resetting the app can remove the configuration that helps you compare results.