Before the test
The service name alone does not identify the publisher of another product with Smarters in its name.
One test result
Use the same screen and programme for one short control run. Record the app version, network path and which feature worked. Keep all account fields private.
Decision record
Write down any terms the provider supplied and which two features are essential. Keep results for the guide, playback and account access in separate columns.
Check who sells the app and who sells the account
Open the installed app’s About screen and compare the title and publisher with the store. Then verify which login method the service expects on that version.