Before the test
A functioning login and a current programme guide need separate checks.
One test result
Use the same screen and programme for one short control run. Record the app version, network path and which feature worked. Keep all account fields private.
Decision record
Write down any terms the provider supplied and which two features are essential. Keep results for the guide, playback and account access in separate columns.
Use the first refresh to check the activation
Keep the station name, feed, guide source label and time in a short support note. A working picture and an empty schedule are worth reporting separately.