Before the test
5G in the brand name is not evidence that a mobile carrier or a particular wireless connection is required.
One test result
Use the same screen and programme for one short control run. Record the app version, network path and which feature worked. Keep all account fields private.
Decision record
Write down any terms the provider supplied and which two features are essential. Keep results for the guide, playback and account access in separate columns.
Bring a handover note when changing the player
Close the old playback session, then test one programme on the replacement once support confirms the login route. Keep the old device ready as a control.