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Move a viewing account to a replacement device

Confirm the provider's device-change process and the player licence before removing the old app. Keep enough information to restore the old setup until the new screen can play one authorized live item and show the guide.

A viewer holding a remote control on a sofa
Gustavo Fring · Pexels License

Keep an inventory

Write down old and new device models, player publishers, account input format and whether the service links to a device identifier. Check the approved installer on the new device. If the plan only permits one concurrent connection, close the old session before testing the new one.

Check a known task

Try the same local station and one replay on the new screen. Confirm captions and the EPG where they matter. If the new player charges separately or accepts a different input, ask its publisher or the service to clarify before removing the working setup.