Use two columns
Under Player, record the app name, publisher, store region and app fee if one is documented. Under Viewing, record the account operator, login method, plan term and concurrent session allowance. A support request should say which column failed.
Do a setup check before payment
Open the intended store on the actual device. Check whether the player accepts the supplied input type. Ask whether you can move the viewing account to a replacement device and whether a separate player licence transfers. Keep each invoice and recovery path with the matching column.