What is an electronic programme guide?

An electronic programme guide, or EPG, gives scheduled titles and times for television feeds. The guide can be delivered separately from video. A missing guide therefore does not establish that the live channel is down.

A hand using a remote in front of a television — Nenad Stojković (Shixart1985) · CC BY 2.0

Example

A live station plays and its programme tile is empty. Start by checking the guide source and the station identifier. If names appear but the time is wrong, compare the source timestamp with the device zone. The same station can have several regional feeds.