Setup and account details
| Criterion | Smarters 8K IPTV | Crystal IPTV |
|---|---|---|
| Website | smarter8k.app | crystaliptv.app |
| Public source | The Smarters 8K site presents a service with app and help routes. | The Crystal IPTV homepage presents subscriptions and reseller panel information. |
| What to test | Write down the app store publisher and service invoice name as two fields. Confirm who handles a player licence versus a service login. | After activation, test one guide refresh and reopen the app. Note whether playback works while the guide is empty. |
| Trade question | Ask whether player licensing is a separate customer charge and whether it appears in panel unit costs. | Request the panel's escalation path for a customer activation that completes on the panel but does not open on the player. |
How to complete this worksheet
Ask each operator for the same term, currency, market and connection allowance. Use the same app and screen when both support them. Record a named programme, guide refresh and support response. Compare only the parts you can verify in both columns.
Before placing an order
Use the worksheet with the two quotes and your test results. Record the date, market and device on both sides.