Setup and account details
| Criterion | Rynex Play | 5G Live |
|---|---|---|
| Website | rynexplay.app | 5glive.app |
| Public source | Rynex Play at this hostname is an owner-supplied reference. Current first-party terms were unavailable for verification. | The brief identifies 5glive.app as the brand reference. The current first-party plan was unavailable for verification. |
| What to test | Find the actual app publisher and ask whether the product is a player, a viewing subscription or both as separate purchases. | Check whether the instructions assume a particular player and document the app version and order contact before testing a connection. |
| Trade question | Ask whether an activation covers player access, a viewing account or a bundle, and document the refund route for each. | Ask for an auditable credit balance and the process to reverse a mistaken activation. |
How to complete this worksheet
Ask each operator for the same term, currency, market and connection allowance. Use the same app and screen when both support them. Record a named programme, guide refresh and support response. Compare only the parts you can verify in both columns.
Before placing an order
Use the worksheet with the two quotes and your test results. Record the date, market and device on both sides.