Setup and account details
| Criterion | Pro Max 4K OTT | Crystal IPTV |
|---|---|---|
| Website | promax4k.tv | crystaliptv.app |
| Public source | The Pro Max 4K OTT site lists subscriptions, reseller, devices and country sections. | The Crystal IPTV homepage presents subscriptions and reseller panel information. |
| What to test | Compare plan total, connection allowance and the app route for one TV. Retest a guide refresh after any player or account change. | After activation, test one guide refresh and reopen the app. Note whether playback works while the guide is empty. |
| Trade question | Ask for a complete tier quote, exact credit deduction per plan and any minimum balance. Compare totals for the same number of activations. | Request the panel's escalation path for a customer activation that completes on the panel but does not open on the player. |
How to complete this worksheet
Ask each operator for the same term, currency, market and connection allowance. Use the same app and screen when both support them. Record a named programme, guide refresh and support response. Compare only the parts you can verify in both columns.
Before placing an order
Use the worksheet with the two quotes and your test results. Record the date, market and device on both sides.