Setup and account details
| Criterion | Pro Max 4K OTT | 5G Live |
|---|---|---|
| Website | promax4k.tv | 5glive.app |
| Public source | The Pro Max 4K OTT site lists subscriptions, reseller, devices and country sections. | The brief identifies 5glive.app as the brand reference. The current first-party plan was unavailable for verification. |
| What to test | Compare plan total, connection allowance and the app route for one TV. Retest a guide refresh after any player or account change. | Check whether the instructions assume a particular player and document the app version and order contact before testing a connection. |
| Trade question | Ask for a complete tier quote, exact credit deduction per plan and any minimum balance. Compare totals for the same number of activations. | Ask for an auditable credit balance and the process to reverse a mistaken activation. |
How to complete this worksheet
Ask each operator for the same term, currency, market and connection allowance. Use the same app and screen when both support them. Record a named programme, guide refresh and support response. Compare only the parts you can verify in both columns.
Before placing an order
Use the worksheet with the two quotes and your test results. Record the date, market and device on both sides.