Setup and account details
| Criterion | Hello Sky TV | 5G Live |
|---|---|---|
| Website | hellosky.tv | 5glive.app |
| Public source | This hostname was supplied as Hello Sky TV. The current operating entity and offers could not be verified from an accessible first-party page. | The brief identifies 5glive.app as the brand reference. The current first-party plan was unavailable for verification. |
| What to test | Ask for the exact app publisher, television model support and a written order summary. Check the public support route before sending payment. | Check whether the instructions assume a particular player and document the app version and order contact before testing a connection. |
| Trade question | Ask which legal entity controls activation and customer recovery and how responsibility is documented. | Ask for an auditable credit balance and the process to reverse a mistaken activation. |
How to complete this worksheet
Ask each operator for the same term, currency, market and connection allowance. Use the same app and screen when both support them. Record a named programme, guide refresh and support response. Compare only the parts you can verify in both columns.
Before placing an order
Use the worksheet with the two quotes and your test results. Record the date, market and device on both sides.