Setup and account details
| Criterion | Crystal IPTV | Rynex Play |
|---|---|---|
| Website | crystaliptv.app | rynexplay.app |
| Public source | The Crystal IPTV homepage presents subscriptions and reseller panel information. | Rynex Play at this hostname is an owner-supplied reference. Current first-party terms were unavailable for verification. |
| What to test | After activation, test one guide refresh and reopen the app. Note whether playback works while the guide is empty. | Find the actual app publisher and ask whether the product is a player, a viewing subscription or both as separate purchases. |
| Trade question | Request the panel's escalation path for a customer activation that completes on the panel but does not open on the player. | Ask whether an activation covers player access, a viewing account or a bundle, and document the refund route for each. |
How to complete this worksheet
Ask each operator for the same term, currency, market and connection allowance. Use the same app and screen when both support them. Record a named programme, guide refresh and support response. Compare only the parts you can verify in both columns.
Before placing an order
Use the worksheet with the two quotes and your test results. Record the date, market and device on both sides.