Setup and account details
| Criterion | Crystal IPTV | IPTV Australia |
|---|---|---|
| Website | crystaliptv.app | iptvaustralia.app |
| Public source | The Crystal IPTV homepage presents subscriptions and reseller panel information. | IPTV Australia is the owner-supplied reference for Australian viewing research. Current offers were unavailable for independent review. |
| What to test | After activation, test one guide refresh and reopen the app. Note whether playback works while the guide is empty. | Use the city and state with a named channel, especially where a live feed and an on-demand app differ. Check the TV guide in your local time. |
| Trade question | Request the panel's escalation path for a customer activation that completes on the panel but does not open on the player. | Ask what your distribution agreement covers by state or service territory and how bills and credits are quoted. |
How to complete this worksheet
Ask each operator for the same term, currency, market and connection allowance. Use the same app and screen when both support them. Record a named programme, guide refresh and support response. Compare only the parts you can verify in both columns.
Before placing an order
Use the worksheet with the two quotes and your test results. Record the date, market and device on both sides.