Setup and account details
| Criterion | Crystal IPTV | IPTV Canada |
|---|---|---|
| Website | crystaliptv.app | iptv-canada.app |
| Public source | The Crystal IPTV homepage presents subscriptions and reseller panel information. | This hostname is the supplied IPTV Canada reference. No current offer was independently verified. |
| What to test | After activation, test one guide refresh and reopen the app. Note whether playback works while the guide is empty. | Name the station and city, choose English or French audio and captions, then check whether the guide identifies the matching feed. |
| Trade question | Request the panel's escalation path for a customer activation that completes on the panel but does not open on the player. | Ask for the currency and taxes on the complete quote, along with language coverage in onboarding support. |
How to complete this worksheet
Ask each operator for the same term, currency, market and connection allowance. Use the same app and screen when both support them. Record a named programme, guide refresh and support response. Compare only the parts you can verify in both columns.
Before placing an order
Use the worksheet with the two quotes and your test results. Record the date, market and device on both sides.