Setup and account details
| Criterion | Crystal IPTV | 4K OTT |
|---|---|---|
| Website | crystaliptv.app | 4kott.app |
| Public source | The Crystal IPTV homepage presents subscriptions and reseller panel information. | The 4K OTT hostname was supplied for this project. A current first-party offer was unavailable during the evidence check. |
| What to test | After activation, test one guide refresh and reopen the app. Note whether playback works while the guide is empty. | If a seller directs you here, ask for the legal operator, accepted player and a dated plan record before comparing price. |
| Trade question | Request the panel's escalation path for a customer activation that completes on the panel but does not open on the player. | Confirm whether the seller account belongs to the same operator as the plan. Ask where a balance statement can be obtained. |
How to complete this worksheet
Ask each operator for the same term, currency, market and connection allowance. Use the same app and screen when both support them. Record a named programme, guide refresh and support response. Compare only the parts you can verify in both columns.
Before placing an order
Use the worksheet with the two quotes and your test results. Record the date, market and device on both sides.