Setup and account details
| Criterion | 5G Live | IPTV Canada |
|---|---|---|
| Website | 5glive.app | iptv-canada.app |
| Public source | The brief identifies 5glive.app as the brand reference. The current first-party plan was unavailable for verification. | This hostname is the supplied IPTV Canada reference. No current offer was independently verified. |
| What to test | Check whether the instructions assume a particular player and document the app version and order contact before testing a connection. | Name the station and city, choose English or French audio and captions, then check whether the guide identifies the matching feed. |
| Trade question | Ask for an auditable credit balance and the process to reverse a mistaken activation. | Ask for the currency and taxes on the complete quote, along with language coverage in onboarding support. |
How to complete this worksheet
Ask each operator for the same term, currency, market and connection allowance. Use the same app and screen when both support them. Record a named programme, guide refresh and support response. Compare only the parts you can verify in both columns.
Before placing an order
Use the worksheet with the two quotes and your test results. Record the date, market and device on both sides.