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Check a guide refresh in MYTVOnline 3

Check the exact Formuler model and MYTVOnline version first. A fix intended for MYTVOnline 3 may not use the same menus as another generation. Verify that the programme guide is the only failing feature before reconnecting the account.

MYTVOnline 3
MYTVOnline 3 · logo_symbol

Observe one channel

Choose a station whose current schedule is available independently. Test live playback, check whether the guide is empty or shifted and compare another station. Record whether the entire provider list or just one group is affected.

Ask for the right kind of help

If all channels are blank, ask about the guide source and account connection type. If one feed is blank, give its displayed name and country edition. Use Formuler's product guidance for version-specific settings, and describe the actions you actually see on the device.